WORK EXPERIENCE
In the past 3 years, I worked multiple jobs, ranging from logistics to F&B.
Sept 2024 - Current
Quality Control Technician
Gold Kili

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Conducted quality control tasks, including monitoring Brix levels, performing metal detector tests, and inspecting product packaging for sealing and weight accuracy.
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Prepared and tested samples for lab analysis, such as moisture content and microbiological testing.
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Assisted the R&D team in product reformulations by testing alternative ingredients and conducting sensory evaluations for taste and texture.
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Prepared bulk samples for nutritional panel testing, ensuring accurate measurements and consistency.
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Gained hands-on experience in traditional tea bag production, including filling, sealing, and conducting sensory evaluations.
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Contributed to new beverage formulation development, supporting innovation and ensuring product quality.
Aug 2022 - August 2023
Cafe Worker
Moin Moin Gelato

· Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
· Maintained a clean and organized café environment, adhering to health and safety regulations.
· Supported fellow team members in achieving a smooth workflow during peak hours.
An all-rounder, able to do latte art, scoop ice cream and make waffles perfectly.
Sept 2022 - Sept 2023
Warehouse & Logistics Worker
· Reduced order processing time with accurate documentation and prompt communication between teams.
· Improved warehouse efficiency by streamlining processes and implementing inventory management systems.
· Optimized storage space usage by organizing clothes according to it's popularity and type of clothing.
SuperGurl

Nov 2021 - Jan 2022
Waitress
Itacho Sushi

· Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
· Managed high volume of customers during peak hours, maintaining prompt and efficient service.
· Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.